Frequently Asked Questions
Marrakech Hot Air Balloon — FAQ
Answers to the questions we hear most often about booking, pricing and the Group, Private and VIP hot air balloon experiences.
How much does a hot air balloon ride in Marrakech cost?
MarrakechAir offers a group hot air balloon experience from €180 per person. Children under 10 are €140. A private experience is €450 per person, while the VIP experience is €620 per person. Transportation and breakfast are included with every experience — Breakfast in the Sky, served during the flight, is exclusive to the VIP experience.
What is included in the price?
Every experience includes the hot air balloon flight, professional organization, transportation and breakfast. The Group experience serves a Group Breakfast after landing, and the Private experience serves hot drinks in flight followed by a Private Breakfast after landing. The Private and VIP experiences add private transportation, and the VIP experience adds a personalized, private service on top along with Breakfast in the Sky, served during the flight itself. Any point still to be confirmed is clearly marked on the price page so there is no ambiguity when you book.
How long is the hot air balloon flight?
The flight itself lasts about 45–60 minutes, depending on the wind. Including hotel pickup, the drive to the launch site, the flight, breakfast and the return to Marrakech, plan for about 4 hours in total — you are back in the city by late morning.
What time is hotel pickup, and where do you pick up from?
Pickup is before sunrise, between 05:00 and 06:30 depending on the season, and we send you the exact time the evening before. We collect guests from hotels and riads in Marrakech and within 20 km of the city. If your riad is inside the medina, we meet you at the nearest point a vehicle can reach. The drive to the launch site takes about 30–45 minutes.
Is private transportation available?
Yes. Private transportation is included with the Private and VIP Hot Air Balloon experiences. The Group experience is organized with shared logistics; if you need private transport with the group rate, ask our team when you book.
Can I book a private balloon?
Yes. The Private Hot Air Balloon experience is priced at €450 per person and includes private transportation, hot drinks in flight, a Private Breakfast served after landing, and a more personal, exclusive organization of the flight. Contact MarrakechAir on WhatsApp to check availability for your date.
How many people are in the basket?
Group flights share a compartmented basket of up to 16 passengers. Private and VIP flights are for your party only, for up to 6 people. For a larger private group, contact us on WhatsApp.
What is the VIP experience?
The VIP Hot Air Balloon & Breakfast in the Sky is MarrakechAir's flagship experience, priced at €620 per person. It combines a private hot air balloon flight, private transportation, VIP service and Breakfast in the Sky — served during the flight itself and exclusive to the VIP experience — designed for travelers who want the most exclusive version of the experience.
What is Breakfast in the Sky?
Breakfast in the Sky is a breakfast served during the flight itself, exclusive to the VIP experience, delivered as part of a fully private, personalized service. The Group experience includes a Group Breakfast after landing, and the Private experience includes hot drinks in flight followed by a Private Breakfast after landing.
Can children fly?
Yes. Children aged 5 and over can fly, accompanied by an adult. On the Group experience, children under 10 pay €140. For a Private or VIP flight with children, tell us their ages when you book.
Are there any health or weight restrictions?
Ballooning is gentle, but you need to be able to climb into the basket and stand for the flight and the landing. It is not recommended during pregnancy, after recent surgery, or with serious heart or back conditions. Guests over 120 kg or with reduced mobility should tell us when booking, so the pilot can plan the basket.
How do I book?
The simplest way to book is on WhatsApp at +212 675 203 319, where our team will confirm availability and details for your date. You can also write to [email protected] or send a booking request through our contact form.
What happens if the weather is not suitable for flying?
Balloons only fly in calm, safe conditions, and the pilot makes the final decision on the morning of the flight. If the weather prevents your flight, you choose between moving to another date and a full refund. Tip: book your flight early in your stay, so there is time to reschedule if needed.
How far in advance should I book?
We recommend booking as early as possible, particularly for the Private and VIP experiences and during high season, so your preferred date and experience can be secured. Contact MarrakechAir on WhatsApp to check current availability.
What is the cancellation policy?
Cancellation is free up to 24 hours before your flight, with a full refund. Cancellations made later than that, and no-shows, are not refunded. If we cancel because of the weather, you choose between another date and a full refund.
Where does the experience take place?
Flights take off from the countryside just outside Marrakech, about 30–45 minutes by road, with views toward the Atlas Mountains. The pilot chooses the exact launch site each morning according to the wind, so you don't need to find a meeting point — we pick you up from your hotel or riad.
Do I get a flight certificate?
Yes. Every passenger receives a personalized flight certificate after landing. Bring your phone or camera — you are free to take photos throughout the flight.
Can you fly all year round?
Yes. MarrakechAir flies all year round, weather permitting. Winter mornings are cold before sunrise, so bring warm layers; in summer, pickups are earliest, so you fly in the cool of the morning.
Is the experience suitable for couples?
Yes. The Private and VIP experiences are popular choices for couples, honeymoons and anniversaries, offering a more intimate setting than the shared Group experience.
Can I arrange a proposal?
Yes. Couples planning a proposal typically choose the Private or VIP experience for a more personal setting. Contact MarrakechAir on WhatsApp in advance so we can understand what you're planning and discuss the options.
Can I book a private experience for a special occasion?
Yes. The Private and VIP experiences are well suited to birthdays, anniversaries and other special occasions. Let our team know what you are celebrating when you get in touch, so we can tailor the details where possible.
Still have a question?
Message MarrakechAir directly on WhatsApp or by email.